At SMP we make sure our patients always have the financial resources they need to complete their treatments. SMP patients count with many organizations for support.
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What to expect from SMP Specialty
In this section you will find a detailed explanation of our internal process including setting up your monthly order, easy prescriptions refill service, and going over your medication therapy management program.
Questions on your treatment? Visit our FAQ section for useful information or leave a question and one of our pharmacists will reply as soon as possible. We have a 24/7 pharmacist support line available for you.
Meet the people behind SMP. Our team of pharmacists and care coordinators are available for your support every step of the way
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Specialty Order Refill Form
Already a customer? Fill out our prescription form, and one of our care coordinators will get your medications refilled and shipped to your home. SMP takes away the hassle of going to the pharmacy.
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What to Expect from Your Treatment with SMP
One Monthly Order
The Easy Meds Sync program combines all of your prescriptions into one monthly order. This means that you won’t have to refill each prescription at different times.
They are refilled together and shipped together to create an easy process for our customers.
Easy Prescription Refills
At SMP Pharmacy Solutions we’ll make sure every medication is refilled on time! Because we keep all of your information in our records, you never have to call for a refill.
When you’re due for a refill, we’ll call you directly to confirm your prescription. Then, we’ll ensure that it’s delivered to your door right on time. If your refill runs out, we’ll contact your doctor for you to ensure that you receive the prescriptions you need.
Award Winning Customer Service
At SMP Pharmacy Solutions, we know that good customer service is just as important as the products and services we provide. That’s why we set each patient up with a personal Easy Meds coordinator.
When it’s time for your medications to be refilled, your personal coordinator will call your doctor and get your medication refills. They will also call you and review your order accuracy so that you never end up with the wrong medication or dosage.
Prescription Medications Delivered to your Door
After we refill each prescription and put them together in one monthly order, we deliver the medications directly to your doorstep. With our free next-day delivery, you never have to worry about your medications not arriving on time. We ensure all of your medications arrive before you ever run out.
Have medication that needs to be refrigerated? We send all temperature-sensitive medications in a refrigerated, temperature-controlled package that stays cool up to 48 hours.
To help facilitate your prescription process, please assist us with the following information:
SIGNED RX, DEMOGRAPHIC, INSURANCE INFORMATION (copy of insurance back and front), LAST 3 VISITS (clinical notes) SHOWING PREVIOUS TREATMENTS (Dmards, other biologics tried / failed), LABS SHOWING TB TEST RESULTS, DISEASE ACTIVITY INDEX, BASDAI (for ankylosing spondylitis) AND CDAI (RA) OR DAS SCORE
Patient Adherence at SMP Specialty
Adherence to therapy is fundamental for the achievement of positive clinical outcomes in Rheumatoid Arthritis. SMP regularly follows up with patients to provide personalized care, education on the disease state, and assess patient QOL using the Multidimensional Health Assessment Questionnaire.
75.3% patients were 80% adherent out of a 235 sample.
2.4x reduction in pain level from baseline.
Ready to join us?
At SMP we offer a personalized service to improve patient’s outcomes. Just fill out a quick form and we will take care contacting your pharmacy and doctor to become your preferred pharmacy.
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We know how hard you work to provide the highest level of service to your patients. Here’s a list of resources to help you do so.
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