SMP competes with big box pharmacies on price, inventory and insurances accepted.
We offer value added services such as: Free delivery, Financial and Copay Assistance, Prior Authorization Support, and Specialty-Care Meds – a complete pharmacy solution provider.
SMP Specialty is an award-winning specialty pharmacy that focuses on providing the best programs and services to help our patients manage their chronic conditions.
At SMP Compounding, we have a state-of-the-art compounding facility that can customize your medication to the exact dosage and strength your doctor prescribed.
At SMP Retail, all your medications are refilled and shipped together to create an easy process for our customers, making prescription ordering and refills simple and easy.
Having difficulty getting pregnant can be frustrating for both women and their partners. The stress and anxiety of trying over and over without natural results can be tiring.
If you’ve been trying to conceive for months without success, then you are probably asking yourself:
Should you keep trying, or is it time to consult with a fertility specialist?
The right time to see a fertility specialist
For women:
It can be beneficial for all women looking to conceive to visit a fertility specialist regardless of their health.
Finding out that you, or your partner, are infertile doesn’t have to stop you from having the family you want. Fertility treatments are a safe way to get pregnant despite infertility.
Fertility treatments are becoming increasingly popular as more and more couples rely on them to start their families.
But once you decide that fertility treatments are something that you want to try, where do you start?
There’s a wide range of information available online about fertility treatments,
Searching for the right fertility pharmacy is easier when you know what to look for.
With so many available options, it may seem easier to pick the first pharmacy you come across and begin your treatment. But doing your research before committing to one is essential to the success of your treatment.
Here are the top six things you need to consider when choosing a fertility pharmacy:
At SMP, we run a unique, unparalleled program for fertility clinics called SMP VIP. We get the best feedback every day from fertility clinics around the country who can’t get enough of SMP VIP. What is it? We interviewed our Chief Pharmacist, Jenny, to get the inside scoop.
What is SMP VIP?
At SMP we believe every patient deserves the highest standards of service and quality. In order to make things easier for both staff and patients,
At SMP, all patients are VIPatients. What does that mean? It means we are committed to bringing best-in-class service, willing to go the extra mile in order to make sure every single patient gets the best experience with their fertility medications when they are ordered and delivered through SMP.
For more info, we asked our Chief Pharmacist, Jenny, on how the
pharmacy team makes sure that each and every fertility patient gets a VIP
experience when they fill their medications at SMP.
Florida-based SMP Pharmacy Solutions announces the strategic acquisition of Northridge Plaza Pharmacy to serve growing demand in California fertility market
Los Angeles, CA. October 4, 2019 –SMP
Pharmacy Solutions, one of the fastest-growing privately owned pharmacies is now set to open a brick-and-mortar location to locally
support fertility clinics
in California and surrounding states.
The acquisition
of Northridge Plaza Pharmacy (NPP), a well-known and trusted entity among
fertility clinics in California,
Fertility treatment is expensive. Most patients have no insurance coverage for their treatment, and even for the ones who do, some have coverage for the procedure, but not for the medications. Unfortunately, most people end up having to pay for their fertility medications themselves.
Because of the high cost of fertility treatment, many people have to get financing for multiple services – the fertility clinic, the medications, and more. This allows patients to pay off the cost of the procedure over several years,
If you’re struggling with infertility and you have decided to go after fertility treatment, you’re probably no stranger to stress. And we understand it, there’s a lot on your table.
Between finding a way to afford your medications and making sure you get your refill on time, there’s a lot to consider.
Fortunately, there are great resources available to you if you know where to look.
Finding the right fertility pharmacy can sometimes be a time-consuming, not to mention costly process if not done correctly. Fortunately, there are a few things you can look out for to make sure you’re making the best decision for yourself and your future family. We’ve compiled a list of the five ways SMP Pharmacy Solutions helps you save time and money on your fertility medications and treatments.
1. Insurance Checks and Prior Authorization (PA) Assistance
Verifying the appropriate level of coverage is the first step in ensuring your costs stay as low as possible while preventing any unexpected charges.
This is what patients have to say about SMP Pharmacy
Great customer service! I've been using them for about a year and was always happy with their products and services. Just now I was on the phone to discuss my most recent order and they were AMAZING!!! Did EVERYTHING to keep my cost the lowest possible! We looked at the calendar together, planned for reorders, and more! I believe I was speaking with Elizabeth and she really made my day! THANK YOU SMP!!!
Have been working with this company for about 7 years. Amazing company to work for, with unlimited opportunities to grow. It feels great to be able to help patients and make a difference in their lives. #Team SMP
We are so glad to be going through IVF cycle with the help of SMP Pharmacy Solutions. Their fast, convenient and helpful staff make the IVF process that much easier. Its an emotional roller coaster to start with and the ease of SMP Pharmacy Solutions it has made this that much easier. Thank you!
Messed up my orders, charged me $20 for next say delivery and they kept me on hold for more than 15 minutes gecause i asked to speak with a supervisor. They won't refund me the money.
Excellent service I have got to say this pharmacy is one of the best pharmacies around . You get a professional consultation and help to get the right medication.
SMP Pharmacy is extremely helpful and accommodating team. They respond almost immediately and went above and beyond to get me the best drug pricing. A stark difference from the treatment I usually receive from the Rite Aid/Duane Reade shops. A special thanks to Erika for jumping on all urgent requests with the best of attitudes. I wish I had known about it a long time ago.
Prices were reasonable and staff was respectful and helpful beyond expectations. They were very transparent about costs, filed insurance claims for medications, and explained other ways of saving money, including rebate offers that no other doctors or pharmacies had mentioned. This helped us save nearly $500! I would definitely recommend them to other patients.
SMP Pharmacy Solutions were excellent in making sure the medication was shipped in a timely manner and also communicated well regarding the shipment and instruction of how to do the injections. They even sent links to videos to help us understand how to do the different kind of shots both intermuscular and regular. Their pricing was very fair and everything arrived in perfect condition with understandable labels.
SMP has been amazing! They are prompt to deliver the prescriptions and are patient with you while you figure out the best pricing options for yourself. I would highly recommend them!
I was honestly shocked at the customer service I received from SMP Pharmacy. The person assisting me was always pleasant and would really work with me to figure out how to save money while still getting what I needed. They were great about returning phone calls and I never had to be on hold for more than a minute. During the very stressful process of IVF, it was a relief to be able to work with this pharmacy as they made it simple and easy. Thank you!
Great pharmacy to use during a stressful time. Easy to get in contact with, quick delivery! Only issue I had was about payment. It was already confirmed but then I needed to be recontacted and confirmed again. Maybe it wasn’t put in notes or there was a communication misunderstanding. Overall great!
SMP Pharmacy Solutions is a godsend. I live in Georgia and needed fertility medications. Every time I called, the customer service representatives were so personable, kind, and quick to help. The customer service is truly unmatched. My orders always arrived quickly and they were always accurate. I hope to use them again in the future. Thank you, SMP!
Customer service agents were always helpful and friendly. Quick delivery just as ordered. Took a lot of stress away for us knowing we could depend on their being delivered quickly!
I recommend SMP Pharmacy to anyone going through infertility treatments. The staff at SMP were all so respectful and I felt they truly cared. I loved their attention to details. I used a lot of their next day shipping and all of my medications came packaged with care. Hands down the best Pharmacy!!
Great customer service. They were efficient And delivered medication on time. The staff was knowledgeable and kept their promises. It was nice to have staff who cared while going through the process.
This pharmacy is awesome! They are always friendly with great customer service! They return calls and are ready to provide quality service! I’m really forgetful, so it’s great when they are vigilant to reach you about ensuring you get your meds on time!
The customer service here is amazing. I've spoken to 3 or 4 customer service representatives here and each was perfectly helpful. They each did everything they could to help me save money in different ways and were very knowledgeable and kind. I highly recommend.
FANTASTIC! I have never had such a wonderful experience with a pharmacy! During a difficult time with fertility treatments, it was so wonderful to be able to talk with competent and caring pharmacists at SMP. My prescriptions were filled quickly, which is hugely important with fertility drugs. I was very clear about the payment, and received exactly what I needed when I needed it. I was able to speak to a real person every time I called, and anyone I spoke with was smart, fast, and friendly. These pharmacists go the extra mile to make sure you are treated with efficiency, expertise, and enthusiasm. I had my reservations about using a pharmacy that was not in my home state, but I quickly saw why my doctor recommended this pharmacy!
This pharmacy is awesome! They are always friendly with great customer service! They return calls and are ready to provide quality service! I’m really forgetful, so it’s great when they are vigilant to reach you about ensuring you get your meds on time!
Customer service is very poor. They messed up my first order, which was critical to receive on time. They did not communicate that the order wouldn't be ready as promised. Their wait times are terrible. They also quote one price and then tell you a higher price on the next call. You have to be diligent and check every price so they don't overcharge you. I do not recommend them.
Outstanding customer service from the order of the medication to the specific instructions to the delivery. Prompt service on delivery of medication. Would definitely order from them again and definitely will recommend to family and friends. 👍
Great customer service! Great prices! Fast delivery! Overall, a much easier experience than a prior pharmacy I used! I did not use it, but they have compassion care (not sure if this is the correct name) to receive discounts on medicine if needed and if you qualify!
SMP Pharmacy Solution customer service representatives were compassionate. I definitely rate them five stars on how well they treated me and my husband every time we called.
Customer service is very poor. They messed up my first order, which was critical to receive on time. They did not communicate that the order wouldn't be ready as promised. SMP compounded a medication and gave me incorrect dosing information. This cost me several thousand dollars in other medication that was wasted. In addition, their customer service representative hung up on me when I was expressing my frustration with their error.Their wait times are terrible. They also quote one price and then tell you a higher price on the next call. You have to be diligent and check every price so they don't overcharge you. I do not recommend them.
SMP Pharmacy is amazing. They have the best customer service and are so helpful! The lady I spoke with gave me very helpful information I wouldn’t haven’t know otherwise. SMP always makes sure to get you the medication you need at the best possible price and in the perfect time frame! I will continue with SMP for as long as I need my medication.
Superior customer service! I spoke to Elizabeth today and her level of compassion and care are beyond words. In this overwhelming time, I’m truly grateful for her. She not only broke down the meds and costs for me, she also got me extra discounts that I qualified for. I highly recommend SMP!
Excellent customer service and support. This is the kind of pharmacy you want to work with when going through fertility treatment. Customer service and support is top notch. They always work with me to see if they can find a way to lower my costs. Highly recommend SMP Pharmacy!
Customer service is very poor. They messed up my first order, which was critical to receive on time. They did not communicate that the order wouldn't be ready as promised. SMP compounded a medication and gave me incorrect dosing information. This cost me several thousand dollars in other medication that was wasted. In addition, their customer service representative hung up on me when I was expressing my frustration with their error.They also sent me medication with 6 weeks of shelf life remaining.Their wait times are terrible. They also quote one price and then tell you a higher price on the next call. You have to be diligent and check every price so they don't overcharge you. They also don't respond to complaints submitted on their website.
For the past 6 months we have been buying our medication from this pharmacy. We are almost done with our fertility process but my advice to everyone that is just getting started, is to find other places where you can probably get everything 10 times cheaper. Just today, I paid $200 for ONE BOX of Estradiol patches, when they have them at Walgreens for $30 (Different brands, but the same thing). Obviously, I found out later during the day, and felt robbed, used, and was so mad at myself for being so naive and trusting them thinking they would have fair prices. In my opinion is an abuse and they are taking advantage of people’s desire to become parents. I will make my best effort to never buy anything from them ever again. Unlike some people in these reviews, I never had an issue with costumer service. They where actually very good to us, but wouldn’t expect anything less with the amount of money you are paying them.
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