At SMP, we run a unique, unparalleled program for fertility clinics called SMP VIP. We get the best feedback every day from fertility clinics around the country who can’t get enough of SMP VIP. What is it? We interviewed our Chief Pharmacist, Jenny, to get the inside scoop.
What is SMP VIP?
At SMP we believe every patient deserves the highest standards of service and quality. In order to make things easier for both staff and patients, SMP designed the SMP VIP program. This program is a summary of every service a fertility pharmacy should offer to their partner clinics in order to simplify the patient’s fertility journey, save time, and increase the chances of a positive outcome.
What value do patients receive when utilizing SMP for their medications?
SMP is a specialized fertility pharmacy with over seventeen years of experience in the area. Every process related to delivering fertility medications has been optimized to improve the patient’s experience. We offer patients access to fertility organizations that may provide financial support. SMP also operates a PCAB accredited compounding lab to develop personalized medications for fertility patients.
How does a clinic become an SMP VIP clinic?
Any fertility clinic can join SMP VIP easily and for free. Just call at 855.255.5005 or join online.
How can new clinics (who haven’t worked with SMP before) prescribe medications to be delivered through SMP?
Clinics can give us a call at 855.255.5005 or fill out this form and we will get in contact with them as soon as possible.
What value do patients get out of getting medications from SMP (versus other pharmacies)?
SMP is a fertility specialized pharmacy with over 10 years of experience in the area. Every process related to delivering fertility medications has been optimized to improve the patient’s experience. We offer patients access to fertility organizations that offer financial support in some cases. SMP also operates a compounding lab to develop personalized medications for fertility patients.
Does SMP offer resources to patients?
At SMP Pharmacy we offer a support platform for fertility patients that includes access to a pharmacist 24/7, instructional videos for injectable medications, easy online medication refills, and access to financing and saving programs.
What does SMP do to assist with prior authorization?
We have a Prior Authorization team with over ten years of experience that will work with insurance companies to optimize coverage.
Does working with SMP for your patients save your clinic staff time?
At SMP, we will always work with your office to make your patient’s experience as easy as possible. Our PA team will take care of your patient’s insurance needs. Our Online platform allows international patients to communicate on WhatsApp, text, or email quickly. We offer patients and online refill option. We offer a wide variety of financing options for our patients to alleviate the economic burden of fertility treatments.
Why do some patients ask for their medications to be filled through SMP?
We always offer personalized service to patients. At SMP all patients are VIPatients and our online ratings prove this.
What medications does SMP offer?
We offer a full line of fertility medications – including Gonal F, Follistim, Menopur, Ganirelix, Cetrotide, Lupron … the list goes on!
Does SMP offer financial solutions to patients?
At SMP, we will explore every financial options available including manufacturer coupons and discounts, financial aid and financing in order to reduce the final amount and make medications as affordable as possible.